This year we’ve interviewed, hired and welcomed six new interaction and graphic designers to the Digital Publishing team at ONS (Office for National Statistics).
A few weeks ago I ran an anonymous retrospective to review the whole hiring process and their first few weeks and months.
I asked them:
- What went well?
- What didn’t go well?
- What could we do better next time?
Here’s a round-up of the main findings…
- Give clear instructions on how to prepare.
- Take time to give feedback afterwards.
Before the new starter arrives
- Offer them a chance to meet the team before their first day.
- Give them an idea of what to expect.
- Make the environment nice – put posters up.
- Give people an idea of what to wear.
- Make sure they know what to bring.
- Create an onboarding guide.
- Introduce people to the wider department.
- Don’t overload people on day one.
- Be available to help.
- Create a clear timeline or checklist for the first week.
- Make sure they have access to training sessions.
- Give clear guidance on using admin tools.
Help understanding the organisation
- Give a guided tour round the building.
- Introduce them to the organisation’s strategy and the different departments.
- Don’t use acronyms.
- Make sure they have everything they need on day one (computers, emails and internet access).