Improving social media response times
From today (13 November), our Facebook and Twitter accounts will be official customer contact channels where we encourage people to…
Read more on Improving social media response times@ONSDigital
The @ONSdigital twitter channel was set up in August 2012 to help engage with users of our website during the…
Read more on @ONSDigitalParis is always a good idea – ONS social media on the road
Last week I was lucky enough to represent the ONS social media team in Paris as a speaker and panel…
Read more on Paris is always a good idea – ONS social media on the roadMaking your Twitter profile accessible
Last year, we published the accessibility guidelines in the GDS Social Media Playbook. These guidelines, along with a recent accessibility…
Read more on Making your Twitter profile accessibleMaking social media accessible
What is accessibility? Here is a lovely definition of accessibility from Carnegie Mellon University: “Accessibility is the degree to which…
Read more on Making social media accessibleTweeting along to the “first and last” Spring Budget
For Philip Hammond’s first (and technically last) Spring Budget, we once again tweeted along live with relevant ONS stats. As…
Read more on Tweeting along to the “first and last” Spring BudgetEmail Templates
We’ve been using GovDelivery as an email publishing platform for a while now. You can find out more about the…
Read more on Email TemplatesA year in the life of Digital Publishing
Well then. As is only right and normal at the end of a year, it is time to look back at a year in the life of Digital Publishing. It has been a big year for us here in ONS. We launched our new site in February. We also saw a bunch of people move on to new projects and recruited some very talented people to help us ensure we continue to improve everything we do.
Read more on A year in the life of Digital Publishing24 days of Christmas-related stats
We like to create content specifically for our followers on social media and the Christmas period is the perfect time to pull out interesting stats that may be overlooked throughout the year.
Read more on 24 days of Christmas-related statsTweeting along to the Autumn Statement
The Autumn Statement was on 23 November and once again, we decided to tweet our statistics during the speech. We…
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