A story of two content designers in 2020
Content design is a relatively new discipline, so we’re often asked exactly what it is we do. As user-centred design…
Read more on A story of two content designers in 2020How writing in pairs improves content
Working from home during the pandemic means that teams who would usually get together in person to collaborate have had…
Read more on How writing in pairs improves contentTop tips for writing in house style
Keeping our content consistent Research has shown that our users like consistency, from how we present the website visually to…
Read more on Top tips for writing in house styleA Week of Service Design in Wales
In December 2019, the Intellectual Property Office (IPO) in Newport hosted an amazing week of service design-related events. The week…
Read more on A Week of Service Design in WalesThe Office for National Statistics is a bakery. Let me explain…
I love metaphors, and use them a lot when trying to articulate my thinking, and recently I’ve been thinking a…
Read more on The Office for National Statistics is a bakery. Let me explain…Five ways content designers are changing the ONS
ONS collects and publishes statistics about the economy, population and society. Our work informs decisions about everything from how the…
Read more on Five ways content designers are changing the ONSSay what you see – the way we write chart titles is changing
What’s the idea? Currently, most of the chart titles used across the ONS are purely statistical, signposting the data within…
Read more on Say what you see – the way we write chart titles is changingHelping users get what they need from ONS bulletins
For the past 12 months or so, the search term “gender pay gap” has consistently been one of the most…
Read more on Helping users get what they need from ONS bulletinsWriting about statistics: why is shorter, better?
Here at ONS, we’re doing a lot of work on our statistical bulletins – the pages we publish alongside new…
Read more on Writing about statistics: why is shorter, better?Bulletin development – making pages ‘easier to read’
What does this image look like to you? It’s actually the quarterly Crime bulletin from January this year. As part…
Read more on Bulletin development – making pages ‘easier to read’