A Week of Service Design in Wales
In December 2019, the Intellectual Property Office (IPO) in Newport hosted an amazing week of service design-related events. The week…
Read moreMoving from user research to product
After observing my first usability testing session in a lab in 2014, I was certain I wanted to be a…
Read moreDigital Leaders retro
It’s official: Digital Leaders week is over for 2019! From the 17 to 21 June we hosted 6 events on…
Read moreHelp improve the way we ask questions in our surveys
NOTE: This study has now ended and we are no longer looking for recruits. Thanks to those who participated. This…
Read moreAccessibility is user experience
I’m Sarah and I work in the Electronic Questionnaire (eQ) team within Survey Data Collection, at Office for National Statistics….
Read moreFinding data by location (my first Design Sprint)
Earlier this year we ran a Design Sprint. It’s a five-day sprint starting on Monday and ending on Friday with…
Read moreA year in user research
As the User Researcher for the ONS website, I thought I’d have a go at analysing my own stats around…
Read moreAre you a user of flow of fund data? What interactive features are helpful in your work?
New flow of funds data was published this morning. Alongside the main release are four interactive products which each look…
Read moreWhat is it really like working in an Agile delivery team?
It’s been almost six months since I moved into the ONS website development team. I was lucky to start the…
Read moreData Road Trip
The following blog post is written by Alison Davies, user researcher. User testing is featuring heavily as part of the Data…
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