Earlier this year, I shadowed two senior content designers bringing Census 2021 to life. In the world of census, nothing…
Read more on A week in the life of a census content designerIn December 2019, the Intellectual Property Office (IPO) in Newport hosted an amazing week of service design-related events. The week…
Read more on A Week of Service Design in Wales
After observing my first usability testing session in a lab in 2014, I was certain I wanted to be a…
Read more on Moving from user research to productIt’s official: Digital Leaders week is over for 2019! From the 17 to 21 June we hosted 6 events on…
Read more on Digital Leaders retro
NOTE: This study has now ended and we are no longer looking for recruits. Thanks to those who participated. This…
Read more on Help improve the way we ask questions in our surveysI’m Sarah and I work in the Electronic Questionnaire (eQ) team within Survey Data Collection, at Office for National Statistics….
Read more on Accessibility is user experience
Earlier this year we ran a Design Sprint. It’s a five-day sprint starting on Monday and ending on Friday with…
Read more on Finding data by location (my first Design Sprint)As the User Researcher for the ONS website, I thought I’d have a go at analysing my own stats around…
Read more on A year in user research
New flow of funds data was published this morning. Alongside the main release are four interactive products which each look…
Read more on Are you a user of flow of fund data? What interactive features are helpful in your work?
It’s been almost six months since I moved into the ONS website development team. I was lucky to start the…
Read more on What is it really like working in an Agile delivery team?
