Earlier this year, I shadowed two senior content designers bringing Census 2021 to life. In the world of census, nothing…
Read more on A week in the life of a census content designer
As an English literature graduate, I have always associated old, leather-bound books with great works of fiction. But when I…
Read more on 50 years on: are our digital releases more user-friendly than their print predecessors?As a Content Design team for the Office for National Statistics, we are frequently asked to give advice on how…
Read more on Writing for our usersIn December 2019, the Intellectual Property Office (IPO) in Newport hosted an amazing week of service design-related events. The week…
Read more on A Week of Service Design in Wales
I’m really proud of what I’ve achieved so far and who I’ve been privileged to work with. Taking that and…
Read more on Tackling Product into a thingIt’s official: Digital Leaders week is over for 2019! From the 17 to 21 June we hosted 6 events on…
Read more on Digital Leaders retro
As you may have seen from Darren’s blog post, we are focussing on redesigning our statistical bulletins. To kick-start this work,…
Read more on Redesigning bulletins (my first, and Benjy’s second, Design Sprint)Statistical bulletins are a critical part of what we do at the ONS. They are read by more people than…
Read more on Making better bulletins – let’s start with what we knowI’m Sarah and I work in the Electronic Questionnaire (eQ) team within Survey Data Collection, at Office for National Statistics….
Read more on Accessibility is user experience
Earlier this year we ran a Design Sprint. It’s a five-day sprint starting on Monday and ending on Friday with…
Read more on Finding data by location (my first Design Sprint)
